■ Distributors

Alice Land Inc.

Chief Operation Officer

Aiko Narita

Address

2-27-9 Kitazawa, Setagaya-ku, Tokyo 155-0031

Sales Price

Displayed on the product detail page. The prices do not include consumption tax and shipping charges except for some products.

Other charges in addition to the price of the product

Shipping charges

1,000 yen per order, except for some items.

Bank transfer fee may be charged depending on the bank you use.

Order validity period

Original salts are made to order and are carefully produced one by one.

Therefore, we do not accept cancellations.

Defective products

If you receive an item that is different from your order or defective, please contact us by e-mail within 7 days of receipt of the item.

Please note that we do not accept returns unless the product is damaged or missing.

■Sales quantity

Please check each product page.

■Time of delivery

The product will be created and shipped after confirming your payment, so the delivery time will differ depending on the product.

Payment Methods

PayPal, bank transfer, credit card

Payment deadline

Within 5 business days after we send you an order confirmation e-mail.

Return policy

Only defective, damaged, or missing items will be accepted within 7 days of receipt.

In addition, we do not accept returns or exchanges of the following items even if they are within 7 days.

Opened food salts

Leading salt

■Return shipping charges

We will bear the cost of return shipping for items that are defective.

■Telephone number

090-5323-3135

E-mail address

info@aliceland.jp